Privacy Policy

Privacy Policy – Magnetio

Last updated: October 2025

Welcome to Magnetio (“we”, “us”, or “our”).
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, make a purchase, or contact us through our website (magnetio.store).

By using our site or services, you agree to this Privacy Policy. If you have any questions, feel free to reach out — we’re always happy to help at info@magnetio.de.

1. Information We Collect

We collect personal information you provide directly, such as:

  • Your name, address, phone number, and email for shipping and communication.

  • Order and payment details to process your purchase securely.

  • Uploaded photos for your personalized magnets (we only use them to fulfill your order).

We also automatically collect data like your browser type, device info, and IP address to improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Improve our products and website experience

  • Prevent fraud and ensure secure transactions

We will never sell your personal information.

3. Sharing Your Information

We share your data only with trusted partners who help us run our store — such as Shopify (our e-commerce platform), payment processors, and shipping carriers.
They use your data solely to help us provide our services.

4. Cookies

Our site uses cookies to make your experience smoother — for example, remembering your cart or preferences.
You can manage or disable cookies in your browser settings, but some parts of the site may not function properly without them.

Learn more about Shopify’s cookies here: https://www.shopify.com/legal/cookies

5. Data Retention

We keep your data only as long as necessary to complete your order and comply with legal requirements.
Your uploaded photos are stored securely and never used beyond fulfilling your order.

6. Your Rights

You can request to access, correct, or delete your personal information at any time by emailing info@magnetio.de.
We’ll respond promptly and respectfully to your request.

7. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices. The “Last updated” date above will always show when it was last revised.

8. Contact Us

Have questions or concerns?
We’re here for you — contact us anytime at info@magnetio.de.